Refund Policy

Refunds are available for our learning programs and educational services under specific conditions. To be eligible for a refund, you must submit your request within 30 days of your initial purchase date. This timeframe allows sufficient opportunity to engage with our materials and assess their value for your learning objectives.

For courses that include live webinar components, refunds are available until the second live session has concluded. We understand that sometimes our educational approach may not align with your learning style, and we want to ensure you have adequate time to make an informed decision about continuing with the program.

We aim to make the refund process as straightforward as possible while ensuring we understand your concerns. Your feedback during this process helps us continuously improve our educational offerings and better serve our community of learners.

Refunds are processed back to the original payment method used for your purchase. Credit card refunds typically appear within 5-10 business days, depending on your card issuer's processing schedule. PayPal refunds are usually completed within 3-5 business days and will appear in your PayPal account balance.

For bank transfer payments, refunds may take 7-14 business days to appear in your account. We'll provide you with a transaction reference number once the refund has been initiated from our end. If you don't see the refund within the expected timeframe, please contact your financial institution with this reference number.

We understand that exceptional circumstances may arise that fall outside our standard refund policy. In cases of medical emergencies, family crises, or other significant life events that prevent you from accessing purchased materials, we'll work with you on a case-by-case basis to find an appropriate solution.

Technical issues that prevent access to your purchased content will be resolved through our technical support team first. However, if we're unable to restore access within a reasonable timeframe, a full refund will be processed regardless of the standard 30-day limitation.

Bundle purchases may be eligible for partial refunds if only certain components of the package have been accessed. We'll calculate the refund amount based on the individual value of unused components and the time elapsed since purchase.